Kaler

Kaler CarpenterExecutive Director
432-2870 EXT 4

  • Kaler began his career at FSA in 2026.
  • Kaler is a graduate of Central Bible College with a BA in Pastoral Ministry.
  • Kaler and FSA staff create an atmosphere at Family Services that help people in a non-judgmental manner, making people feel respected and comfortable during some of their hardest times.
  • Kaler, the staff, and the Board of Directors are consistently working to make sure the services provided are relevant to the people served, convenient, and help make Oneonta a healthy and thriving community.
  • Kaler has served Oneonta in variety of ways through his leadership of local churches and youth programs. In 2025, the City of Oneonta Common Council awarded Kaler “The Spirit of Oneonta Award” for his years of dedicated service to the community.
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Eileen Mugford Clothing Program Manager
432-2870 EXT 3

  • Eileen began her career at FSA in 2008.
  • Eileen earned her Family Development Credential through the University of Cornell.
  • Eileen is compassionate and a strong advocate for the clients. She works with the other staff and volunteers as a team to implement The Family Service Association’s mission statement and provide an agency climate where people can be heard and empowered to take charge of their own lives.
  • One of her favorite things to do is coordinate all the fund raising events for F.S.A.
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Kim Defalco Emergency Services Program Manager
432-2870 EXT 2

  • Kim began her career at FSA in 2001.
  • Kim is a graduate of SUNY Albany and have a double Bachelor’s degree in Psychology and Sociology. She also earned the Family Development Credential from Cornell University and the FDC Facilitator Credential from the University of Connecticut.
  • Under the Emergency Services Program, we assist people with hygiene and cleaning products, bus passes and gas cards for medical appointments and to work, laundry vouchers, and with prescriptions.
  • Kim organizes and runs the Holiday Projects at Thanksgiving and Christmas.
  • Kim serves on the board of the Hunger Coalition of Otsego County. And volunteers at Saturday’s Bread a local feeding site.